Effective Date: 07/28/2026
Welcome to B.H. Bunn Company (“B.H. Bunn Company” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, services, chatbot, text messaging, telephone communications, and any related online services.
By accessing or using our website or communicating with us, you agree to these Terms.
1. Use of Our Website
You agree to use this website only for lawful purposes. You may not:
- Violate any applicable laws or regulations.
- Attempt to gain unauthorized access to our systems.
- Introduce malware or malicious code.
- Interfere with the operation or security of the website.
- Use automated systems to scrape or harvest data without written permission.
2. Information Provided
The information on this website is provided for general informational purposes only.
While we strive to keep information accurate and current, we make no guarantees regarding:
- completeness
- accuracy
- availability
- suitability for any particular purpose
Specifications, pricing, product availability, and services may change without notice.
3. Quotes and Orders
Any quote provided by B.H. Bunn Company is:
- subject to review
- subject to product availability
- not a binding contract until accepted by both parties.
Orders may be refused or canceled for pricing errors, product availability, suspected fraud, or other legitimate business reasons.
4. Intellectual Property
All content on this website—including text, graphics, logos, photographs, videos, software, documentation, and designs—is owned by B.H. Bunn Company or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit any content without written permission.
5. AI Chatbot
Our website may provide an AI-powered assistant to help answer questions.
The chatbot:
- is provided for convenience only;
- may generate incorrect or incomplete information;
- does not create contracts;
- does not make binding commitments on behalf of BunntyCo.
Any purchasing decisions should be confirmed with our staff.
Chat conversations may be recorded to improve our services.
Please do not submit confidential, proprietary, financial, medical, or sensitive personal information through the chatbot.
6. SMS/Text Messaging
By providing your mobile telephone number and opting in, you expressly consent to receive text messages from BunntyCo regarding:
- Customer support
- Product and service information you request
- Appointment scheduling and reminders
- Order confirmations and updates
- Account notifications
- Promotional and marketing messages (only if you separately consent)
Message frequency varies based on your interactions with us.
Message and data rates may apply.
Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.
You may opt out of marketing text messages at any time by replying STOP to any message. After opting out, you will receive one confirmation message, after which no further marketing texts will be sent unless you opt in again.
For assistance, reply HELP or contact us directly using the contact information below.
We do not sell or share your mobile phone number with third parties for their own marketing purposes.
7. Telephone Communications
By providing your telephone number, you authorize BunntyCo to contact you regarding:
- Customer service inquiries
- Product information
- Technical support
- Estimates and quotations
- Existing orders
- Scheduling
- Follow-up regarding services you requested
Where permitted by applicable law and where you have provided the required consent, calls may be made using automated dialing technology, prerecorded voice messages, or artificial intelligence-assisted call handling.
Calls may be monitored or recorded for quality assurance, training, documentation, and dispute resolution.
You may request that we discontinue non-essential telephone communications by contacting us.
8. Email Communications
If you provide your email address, we may send:
- order confirmations
- invoices
- technical updates
- requested information
- newsletters or promotional emails (where permitted)
You may unsubscribe from marketing emails at any time using the unsubscribe link.
Transactional emails relating to purchases or services may still be sent.
9. Third-Party Links
Our website may contain links to third-party websites.
We do not control or endorse third-party websites and are not responsible for their content, privacy practices, or services.
10. User Submissions
If you submit information, reviews, suggestions, or feedback, you grant B.H. Bunn Company a non-exclusive, royalty-free license to use that information to operate and improve our business.
You represent that you have the right to submit such information.
11. Disclaimer of Warranties
The website and services are provided “AS IS” and “AS AVAILABLE.”
To the fullest extent permitted by law, B.H. Bunn Company disclaims all warranties, including implied warranties of:
- merchantability
- fitness for a particular purpose
- non-infringement
We do not guarantee uninterrupted or error-free operation.
12. Limitation of Liability
To the maximum extent permitted by law, B.H. Bunn Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website or services.
Our total liability shall not exceed the amount you paid directly to B.H. Bunn Company for the applicable product or service giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless BunntyCo, its owners, employees, affiliates, and representatives from any claims arising from:
- your violation of these Terms;
- misuse of the website;
- infringement of another person’s rights.
14. Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
15. Changes to These Terms
We may update these Terms at any time.
Changes become effective upon posting on this website.
Continued use of the website constitutes acceptance of the revised Terms.
16. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any legal proceedings shall be brought in the appropriate state or federal courts located in Florida.
17. Contact Information
If you have questions regarding these Terms, please contact:
B.H.Bunn Company
Website: bunntyco.com
Email: john@bunntyco.com
Phone: 1-800-222-BUNN
